[Chapter 1. General Provisions]
Article 1. Purpose
This Privacy Policy explains how 코어랩솔루션(주) (the "Company") collects, uses, stores, and protects users' personal information, and informs users of their rights. The Company complies with the Personal Information Protection Act and other applicable laws.
Article 2. Purposes of Collection and Use of Personal Information
(1) The Company collects and uses personal information for the following purposes:
a. Membership registration and identity verification
b. Conclusion and performance of contracts and provision of services
c. Handling of customer inquiries and complaints
d. Fee and refund settlement and payment management
e. Service improvement, statistical analysis, and quality enhancement
f. Optional advertising and marketing information (with separate consent)
(2) The Company does not process sensitive information without separate consent.
Article 3. Items of Personal Information Collected
(1) Required items:
a. Name, date of birth, gender
b. Login ID and password
c. Contact information (telephone, mobile phone, e-mail)
d. Address (when required for delivery or customer support)
e. Access logs, cookies, IP information
f. Payment records (when required)
(2) Optional items:
a. Marketing-communication preferences
b. Additional profile information and analytics data
(3) Not providing optional items does not restrict use of the services.
Article 4. Methods of Collecting Personal Information
The Company collects personal information through the following methods:
a. Website registration and use of the services
b. Consultations and event participation
c. Data automatically generated during use of the services
Article 5. Operation of Cookies
(1) The Company uses cookies to provide services and analyze the usage environment.
(2) Cookies can be allowed, blocked, or set to notify upon installation through browser settings.
[Chapter 2. Provision and Outsourcing of Personal Information]
Article 1. Provision of Personal Information to Third Parties
(1) The Company does not provide personal information to third parties except in the following cases:
a. When the user has given consent
b. When required by law
(2) When necessary, the Company will separately notify the recipient, purpose, and items, and obtain consent.
Article 2. Outsourcing of Personal Information Processing
(1) The Company may outsource the processing of personal information for efficient business operations:
a. Customer support and consultation
b. Payment system operation
c. SMS/e-mail delivery
d. System development and maintenance
(2) When outsourcing, the Company specifies personal-information protection obligations in contracts and supervises compliance.
[Chapter 3. Rights of Users]
Article 1. Rights of Users
(1) Users may request the following at any time:
a. Access to their personal information
b. Correction or deletion
c. Suspension of processing
d. Withdrawal of consent and membership withdrawal
(2) Requests can be made via member-information modification or by e-mail to the Privacy Officer.
[Chapter 4. Retention and Destruction of Personal Information]
Article 1. Retention and Use Period
(1) The Company destroys personal information immediately once the purpose of collection is achieved.
(2) However, the following may be retained for the periods below in accordance with laws or Company policy:
a. Records of contracts and withdrawal of offers: 5 years
b. Records of payments and supply of goods: 5 years
c. Records of consumer complaints and disputes: 3 years
d. Access log records: 3 months
(3) Information is destroyed immediately when the retention purpose is achieved or the period expires.
Article 2. Destruction Procedures and Methods
The Company destroys personal information as follows:
a. Electronic files: deleted in an unrecoverable manner
b. Paper documents: shredded or incinerated
[Chapter 5. Personal Information Protection Measures]
Article 1. Technical and Administrative Measures
The Company applies the following measures to protect personal information:
a. Encrypted storage and secure transmission
b. Access control and privilege restriction
c. Operation of security systems and intrusion prevention
d. Regular inspections and employee security training
Article 2. Protection of Children Under 14
The Company does not collect personal information of children under 14 without the consent of a legal representative.
[Chapter 6. Privacy Officer and Miscellaneous]
Article 1. Handling of Opinions and Complaints
Inquiries and reports regarding personal information are received through the channels below and are handled promptly after review.
Article 2. Privacy Officer
(1) Name: Yoo Sang Su
(2) Department: Business Management Team
(3) Contact: 1644-3250
(4) E-mail: cls@corelabsolution.com
Article 3. Notice of Changes to the Privacy Policy
This policy may be revised in accordance with changes in laws or services, and any changes will be announced on the website.
Addendum
This Privacy Policy takes effect on June 1, 2026.